Careers

Onsite | Dallas, TX

Job Description

We are seeking for an expert in Hansen CPQ and Hansen EPC, preferably with expertise in product modeling concepts and configuration automation using the .NET framework. The ideal candidate should understand the capabilities of COTS, preferably Hansen Suite, and overlay implementation needs from the customer. This role involves planning, sequencing, and performing tasks efficiently, working closely with team leads and management.

Knowledge, Abilities, and Skills

1. Expertise in configuring telecom products such as broadband, cable, fixed voice, TV, IP VPN, etc.
2. Conduct product modeling workshops and have familiarity with general TM Forum eTOM, TAM, and SID concepts.
3. Design and develop rationalized product models.
4. Understand the typical retail product lifecycle management process.
5. Provide product implementation consultancy on Business and Product Architecture.
6. Contribute regularly to new product roadmap ideas.
7. Experience with BSS/OSS solutions specializing in Catalog, Order Management, and provisioning.
8. Experience working with agile methods of project delivery.
9. Conduct system analysis and development, staying updated with current product features/capabilities and changes in technologies.
10. Analyze system specifications and translate them into task specifications for junior programmers.
11. Responsible for the analysis of current programs, performance diagnosis, troubleshooting of problem programs, and designing solutions.
12. Develop new programs, proof the program, and ensure the production of a quality product.
13. Create software builds and patches.
14. Work in a multi-vendor and multi-systems environment for large system integration programs, supporting the QA/UAT/Acceptance test phases.

If you have the necessary expertise in Hansen CPQ, product modeling, and configuration automation, and are interested in this Hansen Catalog/CPQ Consultant position, please apply. Join us in working on challenging telecom projects and contributing to our product roadmap!

Job Features

Onsite | Denver, CO

Job Description

We are seeking a ServiceNow Assurance Architect with extensive expertise in service management to guide our customer throughout their ServiceNow journey. The ideal candidate should have a deep understanding of customer needs and provide the right guidance, defining a roadmap for the customer’s ServiceNow implementation. This role requires proficiency in all areas of ServiceNow, particularly in Telecom and IT Service Management (ITSM), including but not limited to TSM, TSOM, CSM, FSM, and CMDB.

Key Responsibilities

1. Understand and analyze customer needs.
2. Provide expert guidance and define a roadmap for the customer’s ServiceNow implementation.
3. Proficiency in all areas of ServiceNow, particularly in Telecom and ITSM.
4. Well-versed in Configuration Management Database (CMDB) with Telecom Inventory Management knowledge.

If you have the necessary expertise in ServiceNow and Telecom Inventory Management and are interested in this ServiceNow Assurance Architect position, please apply. Join us in guiding customers on their ServiceNow journey and ensuring the successful implementation of ServiceNow solutions!

Job Features

Onsite | Chicago, IL

Job Description

We are seeking for a Sharepoint DMS Expert with deep knowledge in Data Retention. The ideal candidate should have 10+ years of experience, including expertise in Sharepoint DMS and Data Retention practices.

Key Responsibilities

1. Experience in Data Retention.
2. Adoption change management by engaging with teams to facilitate their data storage and retention journey with Sharepoint DMS while keeping business/customer needs in focus.
3. Prepare, organize, and facilitate department workshops for solution design and refinement.
4. Organize and facilitate upskilling and deep dive sessions on Data Retention and technology offers like Sharepoint DMS.
5. Facilitate dedicated end-user training sessions on MS365 tools, especially Sharepoint DMS and Harmon.ie.
6. Prepare documents, presentations, and communication for training, champions forum, onboarding, and workshops.
7. Capture learning nuggets on Sharepoint DMS on demand/need.
8. Drive and empower the Document Champions community.
9. Review needs and drive reinforcement.
10. Monitor usage.

Objectives

1. Ensure data-compliant retention by using M365 / Sharepoint DMS
2. Boost productivity when migrating from SP basic to SP DMS.
3. Drive further adoption and usage of MS365 tools, especially SP DMS, within teams/employees with specific use cases.
4. Empower the Document Champions Community.
5. Upskill employees to become more self-sufficient, enabling them to drive change for themselves as new functionality becomes available.
6. Drive MS365/SP DMS tips & tricks and maturity.

If you have the necessary experience in Sharepoint DMS and Data Retention and are interested in this Sharepoint DMS Expert position, please apply. Join us in driving data compliance, productivity, and adoption of MS365 tools!

Job Features

Remote | Compton, CA

Technical/Functional Skills

1. A strong MDM Technical Architect with experience in implementing Reltio Client Account Master, Legal Entity, Fund, Product, and Deal masters for the Private Markets/Hedge/Private Equity/Real Estate fund alternative investments domain.
2. Hands-on experience with Semarchy MDM and similar MDM platforms for at least 3-5 years.
3. Providing technical leadership from an MDM standpoint, including architecture, Semarchy’s best practices, integration in/out for downstream systems (CRM – Salesforce, OMS trading – Everest, Eze OMS), investment/portfolio management and accounting – SS&C Advent Geneva, investor/partnership accounting (Geneva World Investor module), and internal proprietary performance reporting systems, etc.
4. Recognized as experts internally and externally for their deep functional or industry expertise, domain knowledge, or offering expertise.
5. Supporting current platform development efforts with implementation vendor.
6. Supporting DevOps efforts down the lane.

Experience Required

Must have hands-on experience with Semarchy MDM and similar MDM platforms for at least 3-5 years.

Roles & Responsibilities

1. Interact and collaborate with various stakeholders and drive Architecture & Design discussions.
2. Play a key role in Architecture & Design decisions.
3. Drive development and review deliverables.

If you meet these qualifications and have the necessary experience with Semarchy MDM, please apply. Join us in providing technical leadership and driving architecture and design decisions in the MDM domain!

Job Features

Hybrid, Onsite | Sunrise, FL

Job Description

• We are looking for a Testing Engineer with strong skills in Selenium, Cucumber, and Playwright for testing automation.
• The candidate should have a minimum of 6+ years of experience in testing automation and should have a proven track record of working with multiple cross-functional teams to deliver on demanding timelines across geographies.

If you have the necessary skills and experience in Selenium, Cucumber, and Playwright and are interested in this Testing Automation Engineer position, please apply. Join us in ensuring the quality and reliability of our software through automation!

Job Features

Remote | Boston, MA

Job Description

John Hancock US Data Office is seeking an exceptional data engineer with expertise in Neo4j Graph DB. The role involves leading the discovery of hidden information using vast datasets and applying advanced analytics and machine learning techniques to enable data-driven strategic decision making.

Job Features

• The Site Reliability Engineer (SRE) works across teams to build and operate highly reliable systems while minimizing restrictions on release velocity.
• You’ll take a broad view and respond strategically to problems with a focus on reliability and member experience.
• As an SRE, you’ll spend at least 50% of your time developing software to improve observability and reliability.
• You’ll help Nationwide protect our members by ensuring the availability and performance of our critical systems and by ensuring our product teams achieve and maintain high standards of quality and efficiency.
• With your understanding and work across value streams, from user-facing applications to underlying platforms, you’ll partner with numerous development and infrastructure teams to solve challenging problems with impact across Nationwide.

Role

This critical resource will be responsible for developing taxonomies and ontologies to create a knowledge base for modeling and querying knowledge graphs related to entities commonly found in the life insurance and financial services domain. As a member of the Data Office team, this resource will collaborate with Data Scientists and insurance business operations teams to drive multiple initiatives within John Hancock.

Educational Qualification

Bachelors or master’s degree in computer science or Data Science

Required Skills

1. Relevant experience in general database design with a focus on graph storage models.
2. Deep understanding of representing relational models using a graph database for large clusters of nodes.
3. Strong background in algorithms, data structures, concurrency, distributed systems, and database architecture.
4. Expertise in database querying (SQL, noSQL), Neo4j Cypher Query Language, search techniques, web services, etc.

Additional Skills

1. Excellent problem-solving skills.
2. Excellent communication and collaborative skills.
3. Proficiency in a programming language (Python, R, or similar).
4. Understanding of cloud computing platforms (Amazon Web Services or Microsoft Azure).
5. Ability to write reusable, efficient code to automate analysis and data processes.
6. Proven experience in building data pipelines in production for advanced analytics use cases.
7. Strong sense of ownership and expertise in hands-on technical work.
8. Commitment to continuous learning and maintaining a strong knowledge of technology enablers.

If you meet these qualifications and are interested in this Data Engineer – Neo4J Graph DB position, please apply. Join us in leveraging data and advanced analytics to drive strategic decision-making!

Job Features

Hybrid | Chicago, IL

Job Features

1. Experience: Minimum 8+ Years of hands-on experience in PL/SQL.
2. Unix Scripting: Minimum 2 years of hands-on experience in Unix Scripting.
3. Strong Knowledge: Strong knowledge in Oracle DBA.
4. Skills: Strong Analytical, coordination, and communication skills.

If you meet these qualifications and are interested in this PL SQL Developer position, please apply. Join us in leveraging your expertise in PL/SQL and Unix Scripting to make a significant impact!

Job Features

Onsite | Phoenix, AZ

Job Description

Job Function Roles: Bridge, Scribe, and Communications Management

Enterprise Major Incident Management (EMIM)

The mission of Enterprise Major Incident Management (EMIM) is to prevent disruptions and significantly reduce impacts to our customers. EMIM drives continuous improvements in partnership with Technology, Business, and other Strategic partners with a focus on early detection, isolation, faster circumvention of major incidents, and providing real-time updates to Senior leadership and other stakeholders..

Skill Set Needed

1. Solid ability to manage, govern, and drive diverse and complex major Incident bridges across different technical towers, portfolios, and applications.
2. Good experience in service management, diverse technology understanding, and awareness.
3. Ability to drive technical troubleshooting discussions towards a faster circumvention.
4. Strong verbal and written communication skills to draft high-quality executive updates.
5. Good at situational leadership and ability to work and coordinate priorities well under pressure.

Key Responsibilities

1. Drive different enterprise-level major incidents in partnership with multiple American Express Technology teams, Business partners, and other Technology Vendor partners.
2. Perform timely engagement and escalation to required technical teams and leadership.
3. Review point-in-time service disruption notifications as per EMIM processes/procedures and ensure those are timely published in a highly quality manner.
4. Effective coordination across the EMIM team, Director-on-Duty (DOD), Senior Leadership, and other stakeholders.
5. Ensure documentation of EMIM processes and procedures is always up-to-date.
6. Demonstrates very good thought leadership, creative problem-solving, and effective decision-making skills to challenge the status quo.

If you meet the qualifications and are interested in this Senior Bridge Manager position, please apply. Join us in driving continuous improvements in major incident management!

Job Features

Remote | Remote

Job Description Summary

The Site Reliability Engineer (SRE) works across teams to build and operate highly reliable systems while minimizing restrictions on release velocity. You’ll take a broad view and respond strategically to problems with a focus on reliability and member experience. As an SRE, you’ll spend at least 50% of your time developing software to improve observability and reliability. You’ll help Nationwide protect our members by ensuring the availability and performance of our critical systems and by ensuring our product teams achieve and maintain high standards of quality and efficiency. With your understanding and work across value streams, from user-facing applications to underlying platforms, you’ll partner with numerous development and infrastructure teams to solve challenging problems with impact across Nationwide.

Key Responsibilities

1. Utilize and apply strategies in monitoring, automation, performance, and process engineering to enhance user experience, application architecture, and resiliency.
2. Diagnose availability, latency, and performance issues, implementing code and configuration improvements to efficiently achieve service level objectives at scale with minimal human intervention.
3. Assist peers and leaders in influencing and guiding product teams to implement SRE principles and practices.
4. Develop and implement tools of moderate to low complexity to automate repetitive tasks and enhance the reliability of Nationwide’s systems.
5. Provide support for Nationwide services in production as part of a 24×7 on-call rotation.
6. Collaborate with architects and engineers to incorporate reliability into new and existing systems.
7. Ensure dependable interactions between Nationwide systems and Software as a Service (SaaS) providers through engineering and relationship management.
8. May perform other responsibilities as assigned.

Skills and Experiences

1. Education: Undergraduate studies in computer science, management information systems, or a related field are preferred.
2. Experience: Four years or more of technology experience involving application development or system management, using multiple technologies within one or more domains. Demonstrated experience with CI/CD, infrastructure as code, and other modern technology practices, with at least two years of experience building and operating distributed systems. Proven track record of improving availability, latency, and performance through systematic problem-solving.

Knowledge, Abilities, and Skills

1. Strong technical and communication skills.
2. Knowledge of planning, management, and execution of the Accelerated Solutions Delivery framework.
3. Information Security acumen.
4. Knowledge of the insurance/financial services industry is a plus.

If you meet the qualifications and are interested in this Site Reliability Engineer – Architect position, please apply. Join us in shaping the reliability and member experience of Nationwide’s systems!

Job Features

Hybrid, Onsite | Hartford, CT

Relevant Experience Required

• 5+ Years of experience with AWS Cloud infrastructure products.

Experience Required

• 4+ Years in Automation Implementation and hands-on skill.
• 2+ Years experience in Ansible

Roles & Responsibilities

1. Perform Automation use case implementation for the Cloud infrastructure and business applications.
2. Support defining strategy, tools rationalization, solutions, roadmap, and process for automation solutions implementation.
3. Ensure tool configuration as per Automation solution.
4. Create/update Automation solution pattern design.
5. Understand application and infra architecture, review against the automation solution principles and pattern defined already, and collaborate with respective stakeholders to clear any roadblocks.
6. Continuous engagement model with infra & application team for the automation pattern learning and tuning.
7. Develop new code and configurations.
8. Debug existing code and configurations for code-specific errors. Customize codes as per requirements.
9. Write codes to integrate tools with other applications.
10. Maintain codes in code repositories.
11. Investigate and troubleshoot problems.
12. Provide warranty support for the automation use cases implemented.
13. Follow the handover/takeover (HOTO) process to transition the current config/tunings to the respective support team.
14. Able to articulate the value outcome of automation capability.
15. Able to collaborate, mentor, and guide the implementation team.
16. Able to document the implementation approach which will be followed by the factory team.

Prescreening Questionnaire

1. Does the candidate have experience in implementing Automation use cases using Ansible and AWS cloud native services in the enterprise platform?
2. If you meet the qualifications and are interested in this Ansible Developer position, please apply. Join us in advancing automation solutions in the enterprise platform!

Job Features

Onsite | Minneapolis, MN

Technical/Functional Skills

1. Minimum 10+ Yrs of experience required.
2. Core Java Experience: Minimum 10 years of experience with Core Java, preferably version 1.8 or higher.
3. REST APIs and Microservices: Strong knowledge and expertise in REST APIs and Microservices, including proficiency in handling JSON (Java Script Object Notation).
4. Frameworks: Proficiency in frameworks like classic Spring and Spring Boot.
5. DevOps and CI-CD: Experience in DevOps processes, CI-CD (Continuous Development-Continuous Integration) pipeline development, and orchestration.
6. Cloud Platforms: Experience with Cloud platforms like GCP (Google Cloud Platform) or AWS (Amazon Web Services).
7. Build Tools: Familiarity with build tools like Apache Maven and Jenkins.

Key Words to Search in Resume

• Springboot
• Onsite-offshore co-ordination

Prescreening Questionnaire

1. Are you okay with working 3 days a week from the office, specifically at the Minneapolis, MN location?
2. Do you have at least 10 years of Java development experience?

If you meet the qualifications and are interested in this exciting opportunity, please apply. Join us in shaping the future of Java Spring Boot development!

Job Features

Onsite | Chicago, Illinois

Job Description

We are seeking a skilled BI Visualization Engineer to join our team. The ideal candidate should have expertise in GCP Looker and possess strong SQL skills. Additionally, experience with Tableau, PowerBI, SAP BO, or other BI tools is a plus.

If you are passionate about data visualization, have a keen eye for detail, and can transform data into actionable insights, we want to hear from you.

Please submit your application and demonstrate your proficiency in GCP Looker and SQL.
Join us in shaping data-driven decision-making!

Job Features